Magnify Launches Revolutionary AI Assistant to Redefine Post-Sales Growth for the Software Industry
SEATTLE, WASHINGTON – 11/10/2025 – (SeaPRwire) – In a bold move that underscores the accelerating convergence of AI and revenue operations, Magnify — a recognized leader in post-sales growth automation managing over $5 billion in annual customer revenue — has unveiled its groundbreaking AI Assistant, the industry’s first agentic AI designed specifically to help go-to-market (GTM) teams transform how they drive post-sales growth. The launch marks a significant milestone in the evolution of business intelligence, as Magnify’s Assistant brings together automation, analytics, and action in a single intelligent system capable of executing growth strategies autonomously across marketing, sales, and customer success functions.
For years, software leaders have struggled to bridge the gap between customer data and meaningful action. Magnify’s AI Assistant aims to eliminate that gap entirely. Unlike traditional analytics dashboards or workflow tools that require manual input, the Assistant acts as a living, proactive entity within an organization — continuously monitoring customer signals, forecasting outcomes, and executing real-time plays that improve retention, expansion, and overall growth. By combining the adaptive reasoning of large language models with a deep understanding of customer journeys, Magnify’s technology is being positioned as a next-generation “growth co-pilot” for digital-first enterprises.
According to Magnify CEO Josh Crossman, the introduction of the AI Assistant reflects a major turning point in enterprise AI adoption: “Our industry has spent years talking about AI’s potential, but the outcomes have often been limited to data visualization or basic automation. What Magnify’s Assistant delivers is something much more powerful — an intelligent agent that doesn’t just report on performance, it actively drives it. It’s the equivalent of adding an analyst, data scientist, and marketer who works around the clock, scales instantly, and is laser-focused on results that matter: retention, expansion, and sustainable growth.”
A New Kind of AI for Post-Sales Teams
Magnify’s AI Assistant brings a suite of capabilities designed to make post-sales operations more predictive, autonomous, and human-like in decision-making.
Key functionalities include:
- Autonomous Forecasting:
The Assistant continuously predicts churn, conversion, and expansion opportunities — not just days, but quarters in advance. These forecasts adapt dynamically as customer behavior changes, helping teams spot risks or opportunities early. It also provides detailed insights into the “why” behind churn and expansion, paired with clear recommendations for next steps by account or user segment. - Universal AI Research and Discovery:
This feature turns all GTM data — from product usage and sales activity to marketing campaigns and support tickets — into an accessible, conversational knowledge base. With natural language queries, teams can instantly surface insights such as disengaged users, at-risk accounts, or emerging growth opportunities. Whether analyzing an individual customer or an entire segment, the Assistant can synthesize complex datasets into actionable intelligence in seconds. - Intelligent Automation Across Platforms:
Beyond analysis, the AI Assistant directly executes actions across all integrated systems — automating email campaigns, in-app messages, support workflows, or sales outreach. Instead of hours spent configuring campaigns or writing copy, GTM professionals can rely on GPT-quality personalization to engage each user or account at scale. This level of automation allows organizations to reclaim valuable time, eliminate repetitive tasks, and significantly enhance productivity while maintaining a human-like customer experience.
Empowering Scalable Growth in a Resource-Constrained Era
In today’s environment of tightening budgets and rising expectations, Magnify’s launch comes at a pivotal moment. Many software companies face the challenge of achieving scalable growth without expanding headcount — a tension that Magnify’s AI Assistant directly addresses. By merging data intelligence with automated execution, the platform helps organizations do more with less, turning post-sales engagement into a revenue-generating engine rather than a cost center.
Magnify’s leadership believes that this new generation of AI-driven automation represents the future of customer growth. “The beauty of this system is that it learns and improves continuously,” said Crossman. “It’s not a static tool — it’s a strategic partner that helps companies grow smarter every day.”
Availability
The Magnify AI Assistant is currently available through a limited release for existing Magnify customers worldwide. Interested organizations can request early access or live demonstrations through www.magnify.io/demo.
About Magnify.io
Founded with a mission to redefine customer growth, Magnify.io is the pioneer of Customer Growth Automation (CGA) — a category that leverages AI-powered insights and automation to help companies maximize retention, reduce churn, and accelerate revenue growth. Backed by Madrona, Decibal, and the Oregon Venture Fund, Magnify.io currently manages over $5 billion in revenue for leading software firms globally. Its platform has become a trusted system of growth for post-sales organizations seeking to operate at enterprise scale with startup agility.
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