Expedite Expands Hybrid Delivery Platform to Give Restaurants Greater Autonomy, Intelligence, and Efficiency
HORSHAM, PENNSYLVANIA – 25/10/2025 – (SeaPRwire) – In an industry where customer expectations evolve as fast as technology itself, restaurants are racing to redefine delivery as a seamless extension of the dining experience. Meeting this challenge head-on, Expedite today announced the expansion of its hybrid delivery app — an intelligent platform designed to give restaurant operators unprecedented control over their delivery networks. By merging AI-driven logistics with a nationwide network of professional Expediters, the company is bridging the gap between traditional in-house delivery and modern, data-powered distribution.
This milestone marks a pivotal evolution for restaurants striving to navigate the complex landscape of off-premise operations. The new release allows operators to directly harness the same trusted driver technology that fuels Expedite’s own professional delivery workforce — empowering them to oversee every phase of the customer journey, from digital order receipt to final doorstep delivery, and even post-delivery reputation management.
At the heart of Expedite’s innovation lies its driver app, now available to restaurant operators as part of a larger vision to unify delivery management. The app combines AI-based driver matching, precise order tracking, and real-time visibility dashboards, creating a hybrid system where in-house drivers, third-party couriers, and Expedite’s on-demand Expediters operate together in harmony. This unified model gives restaurants the flexibility to allocate resources intelligently, respond dynamically to surges in demand, and maintain consistent service standards without sacrificing visibility or data integrity.
“Restaurants have told us time and again that what they need isn’t just more drivers — it’s more clarity,” said Chris Heffernan, CEO of dlivrd Technologies, the parent company behind Expedite. “By opening access to our driver app, we’re giving operators the same professional tools that power our Expediters nationwide. They can now manage their teams, integrate third-party support, and scale delivery operations without losing oversight. It’s all part of our mission to create an interconnected ecosystem that merges ordering, delivery, and brand reputation management into one seamless platform.”
The initial rollout of the hybrid delivery solution has generated strong enthusiasm from pilot users across the United States and Canada. Early adopters report a 40–60% improvement in delivery visibility and operational responsiveness. Many restaurants have successfully balanced internal and external delivery teams, enabling them to scale profitably while maintaining full brand control. Beyond efficiency gains, operators have highlighted that hybrid delivery introduces a new dimension of agility — one that allows them to handle unexpected volume spikes during peak hours or promotional campaigns, all while maintaining cost predictability and service consistency.
The platform’s reporting and analytics suite has also been praised for its ability to simplify complex data streams into actionable insights. Through real-time dashboards, operators can track key metrics such as delivery times, driver performance, and customer satisfaction scores — all within one interface. This data intelligence layer, central to Expedite’s technology stack, transforms delivery operations from reactive logistics to proactive performance management.
As Expedite’s presence continues to expand, the company has set its sights on international growth. Following its success across North America, Expedite plans to extend access to its hybrid delivery technology to the United Kingdom in 2026, a market where restaurant-managed delivery remains the dominant model. The early-access program is now open through a limited waitlist, with onboarding beginning in January 2026. Interested operators can register for priority access at www.expedite.io.
About Expedite
Expedite is a next-generation delivery management platform designed for businesses that demand flexibility without sacrificing control. By integrating AI-driven driver matching, real-time order tracking, and unified fleet management tools, Expedite empowers operators to manage in-house, third-party, or hybrid delivery models within a single connected ecosystem. The platform’s data intelligence capabilities help restaurants improve delivery efficiency, close operational gaps, and scale effortlessly across markets — all while preserving brand standards and customer trust.
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