A Free Week of Live Calls Just Removed the Biggest Excuse Not to Test Outsourced Dispatch
By: Christian Brooks – SeaPRwire – Fleet owners lose bookings every night they leave phones unanswered. Hiring full-time night staff costs more than most small operators can justify. TransportBPO just removed the trial barrier. New clients get a full week of live 24/7 dispatch and call answering at zero cost. The agents work inside the client’s own software from the first call. The program covers taxi, limousine, towing, trucking, courier, shuttle and non-emergency medical transportation operators. It applies to full desks, after-hours coverage and overflow answering. Calls are answered in the client’s company name. Agents train on the operator’s workflows and service area before the week begins. Operators can watch real bookings land in their own system during nights, weekends and peak periods. Shahzaib Shah, CEO of parent company SS Support Network LLC, stated the logic directly. A week of live calls tells an operator more than any sales presentation. Fleet owners hea...